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Post by Antoine. on Jun 30, 2013 8:37:50 GMT
The topic title of the refund request should be as follows: [Refund]Firstname_Lastname [b]In-Game name:[/b] [b]Date and time of loss:[/b] [b]What happened:[/b]
[b]What and/or how much do you need refunded:[/b] [b]Evidence:(SCREENSHOT)[/b] [b]Other notes:[/b] EvidenceYou MUST post screenshots to back up your refund request. Just having other players coming and "Confirming" is not enough. If you do not have any screenshots to prove what you had before and to prove that it is no longer there, then you cannot be refunded. Please also remember to include /servertime on your screenshot. This helps us to know when it was taken. Screenshots MUST be uneditted. Even if you are just cutting out the chatbox - don't. We need the entire screenshot in full please. Also do not link to galleries (imageshack / photobucket etc) and post the direct link to your images using the tags. Make sure they are large enough to be able to clearly read the text and use the ["spoiler"] tag if need be. No other forms of "evidence" will be accepted. As mentioned already, server logs can not and will not be checked.
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